A study of utilization of the Nursing Process in Kiambu County Referral Hospital.

Researcher: RONO RONALD NICKSON; 

Department of Community and Reproductive HealthSchool of Nursing Sciences



DECLARATION

    I  Rono Nickson declare that this is my original work and has not been submitted before in any institution of higher learning for any academic awards.

 ACKNOWLEDGEMENT

First, I would like to express sincere gratitude to the Almighty for His continued grace. Secondly, I extend my gratitude to my supervisor Dr. Grace Gachuiri for finding time to guide me through the study and for believing in me. I would also like to thank the hospital administration and nurses at Kiambu County Referral Hospital for their support and cooperation during the study.

 

TABLE OF CONTENTS

LIST OF TABLES AND FIGURES. v

ABBREVIATIONS. v

CHAPTER 1: INTRODUCTION.. 1

1.1 Background Information. 1

1.2 Problem Statement 4

1.3 Research Questions. 5

1.4 Broad Objective. 5

1.4.1 Specific Objectives. 5

1.5 Study Variables. 5

1.5.1 Dependent Variables. 5

1.5.2 Independent Variables. 6

CHAPTER 2: LITERATURE REVIEW... 6

2.1 Introduction. 6

2.2 Practice of the Nursing Process. 7

2.3 Steps of the Nursing Process. 9

2.4 Nurse Related Factors. 9

2.4.1 Knowledge of the Nursing Process. 9

2.4.2 Nurses’ Perspectives of the Nursing Process. 10

2.5 Hospital Related Factors. 11

2.5.1 Availability of Resources. 11

2.5.2 Managerial Support 12

CHAPTER 3: STUDY METHODOLOGY.. 14

3.1 Research Design. 14

3.2 Target Population. 14

3.3 Sampling. 15

3.3.1 Sample Size Determination. 15

3.3.2 Sampling Technique. 16

3.3 Inclusion and Exclusion Criteria. 17

Inclusion Criteria. 17

Exclusion Criteria. 17

3.4 Data Collection. 18

3.4.1 Data Collection Instruments. 18

3.4.2 Research Procedure. 18

3.4.3 Data Management 19

3.5 Quality Control 19

3.5.1 Research Assistants. 19

3.5.2 Pre-testing of Tools. 20

3.6 Assumptions and Limitations. 20

3.7 Ethical Considerations. 21

CHAPTER 4: STUDY RESULTS. 22

4.1 Demographic Characteristics. 22

4.2 Practice of the Steps of Nursing Process. 22

4.3.1 Nurse’s Knowledge of The Nursing Process. 26

4.4.1 Institutional Support 27

CHAPTER 5: DISCUSSION.. 29

5.1 Introduction. 29

5.2 Discussion of Study Findings. 29

5.3 Demographic Characteristics. 29

5.4 Practice of The Steps of Nursing Process. 30

5.4.1 Documentation of The Steps of The Nursing Process. 30

5.5 Nurse Related Factors Influencing the Practice of Nursing Process. 31

5.5.1 Nurses’ knowledge of the nursing process. 31

5.6 Facility Related Factors. 32

5.6.1 Institutional Support 32

CONCLUSIONS AND RECOMMENDATIONS. 33

 

LIST OF TABLES AND FIGURES

Figure 0.1Conceptual Framework. 12

Equation 1Confidence Interval Formula. 13

 

ABBREVIATIONS

NANDA- North American Nursing Diagnosis Association

EBP- Evidence-Based Practice

NP- Nursing Process

SMART- Specific, Measurable, Achievable, Realistic, and Timely.

CME- Continuous Medical Education.


Abstract

 The purpose of this study was to describe the practice of the nursing process in Kiambu County Referral Hospital. The nursing process is a framework which is essential in provision of care to patients. Despite the associated benefits, the use of the nursing process has not achieved its full potential in many developing countries. Many studies have examined the factors hindering utilization of the framework. Most commonly cited challenges include shortage of nursing staff and lack of knowledge on the use of the nursing process. This study aimed to describe the prevalence of practice of the nursing process by answering questions about the most commonly practiced steps of the nursing process, nurse related factors and facility related factors impacting the use of the nursing process in Kiambu County Referral Hospital. Results from the study portrayed poor practice of the nursing process. This was characterized by incomplete documentation on nursing care plans. Assessment and implementation phases ranked as the most practiced phases of the nursing process while diagnosis, planning and evaluation recorded the least practice. The major challenges associated with poor practice included: shortage of nurses, lack of supervision and lack of training programs such as Continuous Medical Education (CMEs) targeting the use of the nursing process. However, further interventional studies should be conducted to discover the quality of nursing practices in the utilization of nursing process and solutions to existing problems.

 

CHAPTER 1: INTRODUCTION

1.1 Background Information

Nursing is a broad range yet an important profession in healthcare. As a practitioner, one needs to take a holistic approach in care delivery to uphold the quality of care in a hospital facility. According to Semachew (2018), the quality of nursing care in a hospital mirrors the quality of their healthcare services. From, the above, nurses play a critical role in healthcare. Nursing practice spans from simple gestures of humanity such as helping with activities of daily living to complex activities which are founded on Evidenced-Based Practice for example case management. Such activities are too demanding for the nurse and may negatively impact the quality of nursing services. This calls for the use of a nursing framework.

According to Toney-Butler & Thayer (2020), the nursing process is an important framework that provides a strategic approach to care delivery. The framework provides an orderly approach to care through critical thinking, a holistic approach to treatment, goal-oriented activities, evidence-based practice (EBP), and instinctual ability (Toney, Tammy & Thayer, 2020). These are possible through the five chronological steps of the nursing process: assessment, diagnosis, planning, implementation, and evaluation phases (Toney-Butler & Thayer 2019). The nursing process is universally accepted for use in nursing care. Each nurse is expected to utilize the nursing process in care provision regardless of their level of training and patient needs.

Documentation is critical for effective clinical communication. A nursing care plan is a tool for documentation of the steps of the nursing process. Tuinman et al. (2017) asserted that proper documentation provides an accurate account of nursing assessments, patient’s progress, administering care, and any important information to help the multidisciplinary team in quality care delivery. Documentation is a great deal of nursing profession; such includes documentation of Kardex and nursing care plan among other medical records. These forms important references as evidence of care and in case of medical-legal concerns of nursing practice. Other benefits of proper documentation include enhanced creativity, problem-solving, enhanced decision-making, improved quality of care, and enhanced communication between nurses regarding the patient (Yilmaz et al. 2015). Thus, it reduces gaps such as medical errors in nursing hence promoting highly effective nursing care. Mbithi, Mwenda & Karonjo (2018), observed that lack of documentation in Kenyan Hospitals led to medication errors such as repeated dosing of a given medication. Thus, a nursing care plan is an important part of the nursing process as a tool for communication and as evidence of care provided.

Each step of the nursing process is equally important in nursing care. In the assessment phase, nurses employ assessment skills to identify patient needs and use their creativity to formulate a nursing diagnosis. The North American Nursing Diagnosis Association (NANDA) outlines common nursing diagnoses which guide nurses to identify or anticipate patients’ needs. The planning phase entails the formulation of SMART goals or objectives and patient-specific interventions. This leads to the implementation and evaluation phase where the nursing process is actualized and outcomes evaluated according to the set goals and timeline. Therefore, it is of great importance to ensure complete documentation of nursing care plans.

Despite the benefits of the use of the nursing process, it has not achieved its full potential in many nations. According to Wagor & Rakuom (2015), the utilization of the nursing process has encountered significant challenges in developing countries. Studies of the acceptance and application of the nursing process have shown a positive trend in developed countries more than low-income countries since its inception 40 years ago (Lofti et al. 2020). The observed difference is attributed to differential access to resources, training and research, and legal regulations in healthcare organizations.

Proper practice of the nursing process is evident from records of nursing care plans. Proper documentation is indicated by various factors that include: the quality of the assessment data; it can be objective or subjective. These data should explore the functioning of all or selected body systems that form the basis of patient-centered care (Toney-Butler & Unison-Pace 2020). Besides, good use of the nursing process is seen in the planning phase: formulation of nursing diagnoses and patient-specific interventions. Excellent use of NCP at this phase is characterized by specificity in the formulation of priority nursing diagnoses and interventions. This requires the use of creativity and incorporation of theoretical knowledge such as the physiology of the body and basic nursing skills among other funds of knowledge. Most importantly, proper use of NCP is evidenced by the implementation of care and evaluation of the patient.

On the contrary, poor practice is generally characterized by incomplete documentation of nursing care plans. A study by Mbithi, Mwenda & Karonjo (2018), revealed that 10% of nurse participants were able to sufficiently document the patient assessment data which shows poor utilization of the nursing process. Besides, poor use of the nursing process has been witnessed in Nigerian hospitals whereby 71% of the nurses neither formulate the nursing interventions nor document scientific rationale for the same (Afolayan et al. 2013). Also, poor practice is characterized by irrelevant nursing diagnoses and interventions (Agyeman & Korsah, 2018). These fall under the same category as nurses who fail to provide a scientific rationale for their interventions. Failure to implement interventions or a lack of documentation of evaluation amounts to poor use of the nursing care plans (Mwangi, Meng’anyi & Mbugua 2019).

Several factors influence the observed trends in the practice of the nursing process. One of the common causes is inadequate nurse staffing. This contradicts the high patient volume which poses a challenge to the use of the nursing process. According to Aseratie, Murugan & Molla 2014), any shortage of nursing staff as compared to the high patient numbers would impair proper use of the nursing process. Besides, lack of resources hinders the implementation phase of the nursing process in low-income countries.

There is also the issue of inadequate training; Agyeman, Korsah & Okrah (2017), observed that many nurses were not taught well about the nursing process in their training institutions hence lack of interest and motivation to implement the nursing process. This category of nurses has a poor insight of the significance of the nursing process hence revert to traditional nursing which does not conform to patient-centered care.

Institutional policies influence the utilization of the nursing process among nurses. According to Wagoro & Rakuom (2015), strong institutional policies for instance close supervision of nurses by nurse managers promoted proper utilization of the nursing process. Also, failure to monitor nurses led to poor utilization of the nursing process for instance incomplete documentation of care in nursing care plan forms.

1.2 Problem Statement

The use of the nursing process has not reached its full potential in many developing countries. In Kenya, many nurses have difficulties completing all the phases of the nursing process and has contributed to haphazard care provision in many public hospitals (Mangare et al. 2016). In response to this problem, this study aims to investigate the utilization of the nursing process among nurses working in Kiambu County Referral Hospital through descriptive and retrospective studies.

1.3 Research Questions

1.      How is the practice of the nursing process in Kiambu County Referral Hospital?

2.      What steps of the nursing process are mostly practiced in Kiambu County Referral Hospital?

3.      What nurse-related factors influence the use of the nursing process?

4.      What facility-related factors influence the use of the nursing process?

1.4 Broad Objective

To describe the practice of the nursing process among nurses in Kiambu County Referral Hospital.

1.4.1 Specific Objectives

1.      To establish the prevalence of use of the Nursing process in Kiambu County Referral Hospital.

2.      To identify the most practiced steps of the nursing process.

3.      To identify nurse-related factors that impact their practice of the nursing process.

4.      To identify facility-related factors that impact the practice of nursing process in Kiambu County Referral Hospital.

1.5 Study Variables

1.5.1 Dependent Variables

1.      The practice of nursing process in Kiambu County Referral Hospital. The practice of the nursing process, in this case, refers to the provision of care to patients using the steps of the nursing process. The practice is evident in the documentation of nursing care plans.

1.5.2 Independent Variables

1.      Steps of the nursing process: assessment, diagnosis, planning, implementation, and evaluation.

2.      Nurse-related factors: knowledge, and attitude towards the use of the nursing process.

3.      Facility-related factors: availability of resources and managerial support of the nursing process.

CHAPTER 2: LITERATURE REVIEW

2.1 Introduction

According to Miskir & Emishaw (2018), nursing has undergone significant milestones from the time of Florence Nightingale and has since developed into a recognized profession. The profession has its conceptual and theoretical frameworks to guide its practices; the nursing process (NP) is one of the critical frameworks. On the same note, the nursing process is described as “an organized, dynamic approach that allows nurses to meet patient’s needs through its five steps: assessment, diagnosis, planning, implementation, and evaluation.” From a relatively similar view, Moghadas & Sedaghati (2020), discoursed that the nursing process consolidates cognitive, interpersonal, and ethical-legal skills in the implementation of its standard steps. The steps are interconnected to provide a systematic approach to nursing care service. These studies agree that the nursing process leads to improved quality of care.

The nursing process is a universally accepted framework. According to Moghadas & Sedaghati (2020), the framework has continually replaced the traditional nursing practices of little attention to patient needs. Today, nursing care is patient-centered. The current practice of the nursing process recognizes patients as individuals and not groups; each of them presents with unique needs. Therefore, nurses ought to universally support the use of the nursing process to reap the benefits of this framework.

2.2 Practice of the Nursing Process

The use of the nursing process has evolved over the years. According to Huitzi, Elorza & Asurabarrena (2017), at the time of its inception in nursing care; it began with three phases, then four phases followed by the formulation of the NANDA list of nursing diagnoses before settling on the present five steps of the nursing process. On the same note, the nursing process took effect in Spanish healthcare in response to calls to improve the delivery of nursing services. From the comparative study by Huitzi, Elorza & Asurabarrena (2017), the teaching of the nursing process began in nurse training institutions similar to Canada and the United States before its adoption as part of nurse responsibilities in hospital settings.

A study in African countries by Osman, Ninnoni & Anim (2021), shows that the nursing process has achieved widespread acceptance and use in hospitals; it is “a legal and policy requirement in nurse-patient activities.” However, a study in Ghana revealed half of the nurse participants demonstrated adequate knowledge and skills of the nursing process while the other half lacked the same (Osman, Ninnoni & Anim 2021).

On a similar note, Agyeman, Korsah & Okrah (2017), found that nurses in Ghanaian hospitals found it difficult to transition theoretical knowledge of the nursing process into practice. New nurses in these hospitals reported a culture of poor implementation of the nursing process in the ward which discouraged the acquisition of practical skills through apprenticeship. Mutshatshi & Mothiba (2020), observed that nurses in South Africa found it difficult to implement the nursing process despite the integration of the same in the nurse’ training curricula. A study in Ethiopia showed a comparatively higher utilization of the nursing process more than in Kenyan hospitals (Shiferaw et al. 2020). However, these results mark underutilization of the nursing process in both countries which is below average score. Evidence from a study in Ethiopia showed poor documentation of the nursing process, characterized by incompletely documented care plans (Tasew, Mariye & Teklay 2019). Also, a cross-sectional study in a Tanzanian hospital identified the poor practice of the nursing process; only 15.7% of the respondents demonstrated good knowledge and practice of the nursing process (Obonyo et al. 2019). The study linked shortage of nurses and inadequate motivation of staff to poor utilization of the nursing process.

Studies on various Kenyan hospitals reported various findings on the practice of the nursing process. Mwangi, Meng’anyi & Mbugua (2019), established that nurse respondents cited poor staffing and shortage of supplies as the primary reasons for the inability to implement the nursing process in five selected hospitals. Nurses in these facilities haphazardly documented the steps of the nursing process. Similar studies by Mbithi, Mwenda & Karonjo (2018), revealed that only 28% of the respondents were able to conduct patient assessments and fully document the nursing process and 4% were able to completely formulate nursing diagnoses. Lekenit, Gatere & Mutinda (2020), established that 1% of the nurses in Narok, Kenya, correctly identified all the steps of the nursing process; an indicator of the poor practice of the nursing process. In line with these, Mangare et al (2016), observed that nurses in Naivasha had skills in the nursing process but barely applied steps of the nursing process to patient care. These findings further revealed a lack of evaluation of the goals of treatment. Some of the patient files lacked documentation of nursing care plans. Regarding the documentation of the steps of the nursing process, a study by Githemo (2017), showed that 69.2% of the nurses in Kiambu and Thika Hospitals agreed that nursing care plans should only be drawn for the sickest patients. Besides, most of the nurses perceived the use of nursing care plans as a cumbersome activity. Also, most of the participants opposed the use of nursing care plans.

    2.3  Steps of the Nursing Process

The nursing process is a framework with a sequence of steps. ‘Assessment’ forms the first step of the nursing process. In this phase, the nurse identifies cues or pointers to an existing or impending heath need in a patient. Assessment may include both objective and subjective data. For instance, it may include findings from physical examination and verbal reports from the patient respectively. Diagnosis forms the next step of NP; one formulates a nursing diagnosis based on the assessment cues. A list of NANDA nursing diagnoses provides standard nursing diagnosis which describes the patient's functions and needs. A diagnosis should have a clinical issue or need, related factors, and evidence of the health problem. The planning phase outlines the goals of treatment, specific interventions, and a scientific rationale to justify the interventions. The implementation phase involves the actualization of the nursing interventions or the provision of treatment to meet the needs of the patient. Lastly, in the evaluation phase, the nurse must reassess to ensure the goals of treatment are met. The frequency of reassessment depends on the overall condition of the patient (Toney-Butler & Thayer (2020).

2.4 Nurse Related Factors

Nurse-related factors of important interest include knowledge of the steps of the nursing process and nurses’ attitudes or perspectives of the nursing process.

2.4.1 Knowledge of the Nursing Process

According to Mbithi, Mwenda & Karonjo (2018), the nursing process is the epitome foundation of the nursing profession which means nurses should have prerequisite knowledge of various aspects of the framework. Knowledge, in this case, refers to the steps of the nursing process namely: assessment, diagnosis, planning, implementation, and evaluation. Ojewole & Samole (2017), asserted that utilization of the nursing process relies on the nurses’ knowledge of the framework, “awareness of the terminologies of nursing diagnoses, evidence-based practice and capacity to evaluate patient responses to intervention.” Besides, Mwangi, Meng’anyi & Mbugua (2019), acknowledged that the absence of primary knowledge in the nursing process derails the acceptance of the framework and transitioning of theoretical knowledge into practice in hospital settings. 

Studies conducted in Nigerian Port Harcourt Hospital showed that nurses' knowledge influenced the implementation of the nursing process; among the selected 100 study participants, 41% of them demonstrated good knowledge of the nursing process while the rest had insufficient knowledge of the framework (Afolayan et al. 2013). Also, a study in selected Ethiopian hospitals showed similar results; below-average knowledge and skills of the nursing process and associated low implementation of the framework (Baraki et al. 2017). Similarly, Hagos et al. (2014), observed that 90% of the nurses in Mekelle Zone Hospitals in Ethiopia demonstrated unreliably low utilization of the nursing process. Out of these participants, 90.5% only heard of the framework but a few were able to apply theoretical knowledge into practice. In Kenya, the majority of the Nurses participants (78.3%) in a study conducted at Thika Level 5 hospital reported having a knowledge gap in the nursing process. Out of these participants, 48.3% acknowledged their lack of knowledge in the formulation of nursing diagnoses (Mwangi, Meng’anyi & Mbugua 2019).

2.4.2 Nurses’ Perspectives of the Nursing Process

An individual’s perspective determines their response to a subject. Negative perspectives influence negative results and positive perspective often leads to desirable outcomes. Regarding the nursing process, Mwangi, Meng’angyi, and Mbugua (2019) observed that the majority, 81.25 percent of the nurses in Thika felt that the nursing process is time-consuming while the remaining few held a contrary opinion. On the same note, the nurse respondents held a majority opinion that the nursing process should not adhered to every time and that it is not always practical to consistently use the nursing process. However, the same studies depicted that most of the nurses acknowledged the significance of the nursing process as a framework that improves the health of the patients. Similarly, studies by Githemo (2017), shared similar results that nurses in Kiambu and Thika hospitals agreed that the nursing process is cumbersome. Besides, the majority of the nurse respondents disapproved of the teaching of the nursing process. Out of this study population, 50% strongly agreed that drawing of nursing care plans should not be mandatory. Moreover, 69.2 percent agreed that nursing care plans should be drawn for very sick patients only. These perspectives influence the practice of the nursing process among nurses.

2.5 Hospital Related Factors

Institutional or facility-related factors of key interest include the availability of resources and managerial support in the practice of the nursing process.

2.5.1 Availability of Resources

Physical resources and human resources are critical in the utilization of the nursing process. According to Adraro & Mengistu (2020), nurses in Ethiopia attributed poor use of the nursing process to a lack of resources such as hospital supplies. Also, the adequacy of human resources or staff determines the prevalence of use of the nursing process. With adequate staffing, hospitals achieve a balance of demand and supply forces. A study in selected African countries identified major challenges from the shortage of staff; African countries have high patient numbers as opposed to the low numbers of the nursing workforce (Tadzong & Adelphine 2021). Besides, a rise in patient numbers impedes continual implementation of the nursing process in case of low staffing levels. The above study cited that the nursing process is laborious as it involves a series of steps and it is even worse in non-computerized environments. These studies concur with study reports from Kenyan nurses working in Narok hospital that high patient numbers were the primary challenge posing a below-average score in the use of the nursing process among nurses. Nurses suffered the consequences of high patient turnout; they are overworked and in the process experience burnout and subsequently poor use of the tedious nursing process.

2.5.2 Managerial Support

Managerial support denotes that which is directed to the nurses by the hospital administration. The nursing process is a framework that requires baseline support for it to bear fruits. The framework should be adopted and cultured into the scope of practice of nursing by any serious hospital authorities. Lakenit, Gatere & Mutinda (2020), acknowledged that 90.2% of respondents in Narok, Kenya hospital reported a lack of support from the administration. All the respondents reported the administration did not give them incentives. Among these, 88% of them felt that nurse managers did not take the use of the nursing process with great importance. Adraro & Mengistu (2020), shared a different perspective of institutional support; those nurses who worked in administratively supported hospitals consistently implemented the nursing process unlike their counterparts with little support from the hospital administration. Study findings from Agyeman, Korsah & Okrah (2017) revealed that nurses who received moral support such as verbal recognition from nurse managers motivated them to consistently implement the nursing process. The motivation of nurses also came in form of consistent supervision, continuous medical education, and evaluation of the use of the nursing process.

Figure 1. Conceptual Framework

 



CHAPTER 3: STUDY METHODOLOGY

3.1 Research Design

A descriptive cross-sectional study design was used in the study. According to Aggarwal & Ranganathan (2019), descriptive studies answer questions about the ‘how’, ‘when’, and ‘what’ of the population under study.

Study Area

The study was conducted in Kiambu County Referral Hospital which is the main referral hospital in Kiambu County. The facility is located in Kiambu town, a distance of 15 kilometres from Kenyatta University, and an average travel time of approximately 30 minutes via Eastern Bypass Road. Data will be collected from In-patient departments that include the medical ward, surgical ward, gynaecology, and paediatric units.

3.2 Target Population

The study population included qualified nurses working in the in-patient departments: medical ward, surgical ward, gynaecology ward, and paediatric wards where patients are admitted for more than 24 hours. A total of 48 nurses working at the inpatient departments consented to take part in the study, also a total of 110 patient files found in the wards were audited for documentation of nursing care plans.

 

3.3 Sampling

3.3.1 Sample Size Determination

The sample size was determined by using Andrew Fischer’s formula (Jung 2014) shown below and adjusted using a formula by Taro Yamane as cited by Adam (2020). 

Sample size (n)=   z2xp (1-p)

                                     d2

Where:

n= required sample size (population is less than 10,000)

Z is the confidence interval (i.e., 1.96 for 95% confidence);

d is the margin of error (i.e., 0.05 = ± 5%) and p is the estimated value for the proportion of a sample that has the characteristics of interest.

P= proportion of the target population projected to have the characteristics of interest. The variability on the number of patient files is unknown in the study area, hence the study will use the maximum variability (0.5).

The sample size for nurse population:

n = 1.962 x p (1-p).          n   = 1.962 x 56 (1-0.5)            Therefore, n = 55

          0.052                                          0.052

The sample size for patient files:

n   = 1.962 x 252 (1-0.5)       Therefore, n= 153

     0.052

The population of in-patient nurses is 56, thus replacing the values in the above gives a sample of 55 nurses. Similarly, the same calculation applied to the number of patients discharged in the selected 3 months gives a sample size of 153 patient files. However, the population of study in each case is less than 10,000 thus the sample size will be adjusted using Yamane’s formula:

Desired sample size (nf) =N/1+N (e)2)

Where: n is the sample size (55 and (153) respectively.

N is the study population (56) and (252) respectively.

E is the margin error (0.05 in both cases).

Desired sample size of nurses;

nf   = 55/ (1+55(0.05)2 = 48       

Desired sample size for patient files;

nf = 252/ (1+153 (0.05) 2 =110

The sample size for patient files only serves the purpose of inclusivity of the four wards. Otherwise, these files shall be subjected to further scrutiny according to the inclusion criteria so as to obtain a feasible sample.

3.3.2 Sampling Technique

The study adopted both probability and non-probability sampling. To select the nurses to be interviewed per ward/unit, the researcher utilized stratified sampling to ensure an equal representation of nursing practice in each unit. The selection of nurses per unit was done through convenient sampling. Stratification at the unit level helped to ensure an equal representation of the different specialized units. Convenient sampling of the nurses at the ward level is owing to the nature of nursing duties that may limit availability of some nurse doing odd duties and offs during the time of data collection.

Selection of files was done using probability sampling. Initially the researcher calculated the number of files from each unit to be scrutinized through stratification. Units with more discharges received more files for the study. Selection of the individual files was done using random sampling. The selected files were scrutinized to ensure they met the criteria. Any file that was randomly selected and failed to meet the criteria was replaced with an alternative.

3.3 Inclusion and Exclusion Criteria

Inclusion Criteria

The researcher considered participants and samples based on the following:

1.      Qualified in-nurses working in Kiambu County Referral Hospital.

2.      Nurses who consented to take part in the study.

3.       All files of patients in the ward with chronic conditions.

Exclusion Criteria

Besides, the study excluded:

1.      Nurses who declined to participate.

2.      Files of patients admitted secondary to COVID-19 related infections.

3.      Files of patients with an hospital stay of less than 24 hours since the time of admission in the ward.

3.4 Data Collection

3.4.1 Data Collection Instruments

To accomplish this, a data checklist containing 5 items was used to retrospectively audit patient files. Items on the checklist corresponds with the steps of the nursing process. The tool collected was used to collect data on the documentation of nursing care plans to discover the mostly practiced steps of the nursing process. The checklist was adapted from COCHRANE; Li, Higgins & Deeks (2019), appraised the significance of data checklists as a means of ensuring consistency in the process of data extraction and for comparing duplicate data.

Also, data collection utilized researcher-made questionnaires. The questionnaire consists of a series of open-ended questions and closed-ended questions which investigated the nurse-related factors and hospital related factors impacting the use of nursing process in Kiambu County Referral Hospital. Ponto (2015) justified that; questionnaires enable researchers to examine human behaviours of interest. Questionnaires were printed and administered by the researcher with the help of research assistants.

3.4.2 Research Procedure

On the days of data collection, the researcher together with research assistants selected files of patients in the respective wards: medical ward, surgical, gynaecology, and paediatric units. A total of 110 patient files were selected from all the four wards as follows: 31 files in medical, 29 in the surgical ward, 27 in the paediatric ward and 22 in the gynaecology wards. Further stratification of files was done by putting it into clusters each containing 5 files. Clustered files were scrutinized based on the inclusion criteria; those that failed to meet the criteria were replaced to maintain the integrity of the target sample size.  For instance, while sorting the files, only patients admitted with chronic conditions such as Diabetes, pneumonia, hypertension, HIV related complications, post-operative patients among others were selected; acute conditions were excluded in the sample. The resulting sample was subjected to an observation checklist to investigate the documentation of the five steps of the nursing process.

Besides, the researcher firstly obtained an informed consent from nurses by clarifying the purpose, benefits, and rights of nurse participants regarding the study. A total of 48 nurses were selected from the four wards as follows: 15 in medical ward, 15 in surgical, 10 in paediatric and 8 from gynaecology wards. Thereafter, questionnaires with a series of open-ended and closed-ended questions were administered to assess the practice of the nursing process among nurses. The study was conducted during working days for 2 weeks.

3.4.3 Data Management

Data cleaning of questionnaires was done by counterchecking to ensure the completeness of responses. This was followed by the sorting of data and analysis of distribution of the study variables through calculation of percentages. The results were then represented in frequency distribution tables since this makes it easy to summarize and interpret grouped data. Responses from the questionnaires were analysed and compared for quality; compelling relationship of variables from the responses were recorded.

3.5 Quality Control

3.5.1 Research Assistants

Two nurse interns at Kiambu County Referral Hospital were selected voluntarily to help with the following activities: testing of the research tools, recruiting study participants, data collection, and management. Thus, they were trained for two days on the use of data checklists and administering of questionnaires.

3.5.2 Pre-testing of Tools

A total of 11 patient files which represent 10% of the sample size were selected from the paediatric ward at Ruiru Hospital for testing of observation checklists. The nursing process is practiced in Ruiru Hospital similar to the targeted study area. Also, 5 nurses were selected for testing of questionnaires; this represents 10% of the sample size. Pretesting of tools helps to identify and correct errors on the tools of data collection and thus enhance reliability.

3.6 Assumptions and Limitations

In conducting the study, the researcher assumes that:

1.      The respondents provided true and accurate information.

2.      Completeness of documentation of nursing care plans represents proper utilization of the nursing process.

 

Therefore, the study is subject to the following limitations in the research methodology:

1.      Data checklists fail to account for the quality of nursing diagnosis and nursing interventions.

2.      Data collected shall only apply to Kiambu County Referral Hospital and may not be used for generalization to other hospitals.

3.      Some wards may be underrepresented if there are no chronic conditions or if there are less chronic cases or few nursing staff.

Therefore, further studies should be conducted in the facility and other hospitals to gather more reliable data.

3.7 Ethical Considerations

The proposal was submitted to the Kenyatta University nursing department for approval. Then the approval was sent to the nursing service manager in Kiambu Hospital to obtain permission to carry out the study. The nurse managers of the medical and surgical departments were be informed and various units nursing in-charges informed as well. Besides, consent was sought from willing participants clearly stating the purpose and benefits of the study. According to Page & Nyeboer (2017), these prerequisites are important to “safeguard the welfare and safety of the human research participants.”


 

CHAPTER 4: STUDY RESULTS

4.1 Demographic Characteristics

The nurse participants working in the selected units in Kiambu are described in Table 1 below. Most of the participants worked in Medical (15), surgical (15) and pediatric (10) departments with the least at Gynaecology ward (8) respectively. Female nurse participants accounted for three-quarters; 42 (75%), of the study population and the male counterparts with a 25% (6) distribution in the selected units. The distribution gives a male to female ratio of 1: 7. Furthermore, the population consisted of 33 diploma holders marking approximately two-thirds; 68.7% of the population and 15 (31.3%) degree holders.

Table 1: Distribution of Nurse Participants by Gender, Level of Training and Deployment in the Units

Characteristic

Frequency (n)

Distribution in Percentage (%)

Gender

 

 

Female

42

75

Male

6

25

Total

48

100

Level of Training

 

 

Diploma

33

68.7

Degree

15

31.3

Total

48

100

Deployment in the Units

 

 

Medical

15

31.3

Surgical

15

31.3

Paediatric

10

20.8

Gynaecology

8

16.7

Total

48

100

 

4.2 Practice of the Steps of Nursing Process

Table 2 below shows the prevalence of the practice of the steps of the nursing process. Results are obtained from the self-rated practice of the steps of the nursing process and findings from the audit of nursing care plan forms in the wards. Auditing of nursing care plans shows 31 (28.2%) care plans in the medical ward, 29 (26.4%) in the surgical ward, 27 (24.5%) in pediatrics, and 22 (20%) in the Gynaecology ward had incomplete documentation. Out of the sampled files, only 1 (1%) of the nursing care plans from the surgical ward had complete documentation.

Table 2: Completeness of Documentation of the Steps of Nursing Process

In-Patient Department/Ward

Frequency (n)

Distribution in Percentage (%)

Medical Ward

 

 

Complete (C)

0

0

Incomplete (I)

31

28.2

Surgical Ward

 

 

Complete (C)

1

0.9

Incomplete (I)

29

26.4

Paediatric Ward

 

 

Complete (C)

0

 

Incomplete (I)

27

24.5

Gynaecology Ward

 

 

Complete (C)

0

 

Incomplete (I)

22

20

Total

110

100

 

Table 3 below shows results from the self-rated practice of the steps of the nursing process among nurses in Kiambu County Referral Hospital. Nurses who rated their practice as “All the time” and “Most of the time” were considered similar responses. On the other hand, nurses who rated their practice as “Never or Not sure” were counted as similar responses. Results show that most of the nurse respondents; 48 (100%) in total, conducted the assessment step of the nursing process at all times. Similarly, a total of 26 (53.8%) performed the diagnosis step of the nursing process all the time while 22 (46.2%) did it a few times. A total of 26 (53.8%) performed the planning phase of the nursing process all the time and a similar 26 (53.8%) performed the step only a few times. The implementation step received 41 (84.6%) responses as ‘all the time’ while 7 (15.4%) participants practiced the step of the nursing process only a few times. Most of the nurses; a total of 30 (61.5%), reported performing evaluation steps all the time, 14 (30.7%) do it a few times and 3 (17.7%) reported to have never performed the evaluation phase of the nursing process.

Table 3: Nurse self-reported practice of the steps of Nursing Process

Steps of Nursing Process

Frequency (n) and rate (%) of Practice

All the time

Few Times

Never

Assessment

48; (100%)

0

0

Diagnosis

26; (53.8%)

22; (46.2%)

0

Planning

26; (53.8%)

26; (53.8%)

0

Implementation

41; (84.6%)

7; (15.4%)

0

Evaluation

30; (61.5%)

14; (30.7%)

3; (17.7%)

 

On a similar note, nurse participants rated the documentation of the nursing care plans as shown in table 4 below. Results in figure 2 summarize the following characteristics of documentation: completeness, self-rated competence, ease, and importance to patient care. Nurses who rated their competence as “Excellent”, “Very Good” and “Good” were counted as similar responses. Responses as “poor and very poor” are considered of equal ability. Those who rated the ease of documentation as “Very Easy” and “Easy” were as well considered similar responses and those who rated “Very Difficult”, “Fair” and “Not sure” were considered equals. On the other hand, nurses who rated the importance of documentation of nursing care plans as “Very Important”, and “Important” were considered similar responses; any result under “Less Important”, “Not Important” and “Not sure” are as well grouped as similar outcomes as shown in table 4.

Table 4: Characteristic of Documentation of Nursing Care Plans

Characteristic

Frequency (n)

Rate in Percentage (%)

Completeness

 

 

All steps completed

18

38.5

1 step missing

4

7.7

2 steps missing

15

30.8

3 steps missing

7

15.4

4 steps missing

0

0

All 5 steps missing

4

7.7

Total

48

100

Competence

 

 

Excellent

33

69.2

Average

14

30.8

Poor

1

2

Total

48

100

Ease

 

 

Easy

18

38.5

Difficult

30

61.5

Total

48

100

Importance to patient care

 

 

Very Important

40

84

Less Important

8

16

In table 4 above, 18 (38.5%) nurses reported the ability to document all the steps of the nursing process, 4 (7.75%) missed one step, 15 (30.8%) missed documenting the utmost 2 steps, 7 (15.4%) missed three steps and 4 (7.7%) reported to missing documentation of all the five steps on nursing care plans. On a similar note, the majority; 33 (69.2%) nurses rated their competence as excellent, 14 (30.8%) rated as average a while 1 (2%) rated their competence as poor. The majority of the nurses; 30 (61.5%), found it difficult to document the steps of the nursing process. On the other hand, a total of 40 (84%) nurses regarded the nursing care plan as important to patient care while 8 (16%) rated the nursing care plan as less important to patient care.

Figure 2 below summarizes results from self-reports of motivation to practice each step of the nursing process by nurses in Kiambu County Referral Hospital.

 4.3 Nurse Related Factors that Influenced the Practice of Nursing Process

4.3.1 Nurse’s Knowledge of The Nursing Process

In figure 3 below, 28 (58.3%) nurses who rated their knowledge as “Very Good” and “Good” are considered equals, responses as “moderate” totaled up to 19 (39.6%) nurses while only 1 (2.1%) nurses rated their knowledge as ‘poor.’

4.3.2 Challenges in The Use of The Nursing Process in Kiambu County Referral Hospital

Table 5 below summarizes responses from nurse participants regarding the challenges encountered with the use of the nursing process in Kiambu County Referral Hospital. The majority of the nurses; 30 (62.5%) reported shortage of staff as the challenge facing the use of the nursing process. Besides, a total of 7 (14.6%) nurses and approximately 7 (14.6%) nurses reported lack of supervision, and poor knowledge respectively, as the challenges in the use of the nursing process. Moreover, 4 (8.3%) nurses reported a lack of medical supplies and commodities as a challenge in the use of the nursing process.

Table 5: Major Challenges of the use of nursing process

Challenges

Frequency (n)

The rate in Percentage (%)

Shortage of staff

30

62.5

Lack of Medical Supplies and commodities

4

8.3

Lack of supervision

7

14.6

Poor knowledge of the nursing process

7

14.6

Total

48

100

 

4.4 Facility Related Factors

4.4.1 Institutional Support

Table 6 below shows the level of support from the administration regarding the use of the nursing process in Kiambu County Referral Hospital. Results show that 18 (38.5%) nurses and a similar 18 (38.5%) rated the level of institutional support as high and moderate respectively. The rest 11 (23%) nurses report a low level of support from the institution. Besides, 15 (30.8%) respondents and a similar 15 (30.8%) rated the accessibility of stationery and other commodities as ‘very likely’ and ‘moderately likely’ respectively. Support from fellow nurses resonated as “Very supportive” among 29 (61%) of the nurse participants while 19 (39%) nurses rated nurse colleagues as “not supportive.” Among the participants, 4 (8%) acknowledged having recently attended a continuous medical education (CME) on the nursing process at the facility. Cumulatively, 44 (92%) nurses either reported not having attended CME in the past or have never heard about CMEs on the nursing process at the facility.

Table 6: Institutional Support of the Nursing Process in Kiambu County Referral Hospital.

Level/Type of support

Frequency (n)

The rate in percentage (%)

Nurse perspective of the level of support

 

 

High

18

38.5

Moderate

18

38.5

Low

11

23

Total

48

100

Accessibility of stationery and other commodities

 

 

Very Likely

15

30.8

Moderately

15

30.8

Never

18

38.4

Total

48

100

Support by nurse colleagues

 

 

Very Supportive

29

61

Not Supportive

19

39

Total

48

100

Attended CMEs on the Nursing process

 

 

Recently attended

4

8

Never attended

44

92

Total

48

100

 

CHAPTER 5: DISCUSSION

5.1 Introduction

This chapter begins with a discussion of the study results to describe the practice of the nursing process in Kiambu County Referral Hospital. Each topic of discussion conforms with the study objectives to discover the prevalence of the practice, the most commonly practiced steps of the nursing process, nurse-related factors, and facility-related factors influencing the practice of the nursing process. Firstly, it is important to describe the nurse population utilizing the nursing process. Secondly, the discussion shall set a foundation for the relationship between variables by generally describing the practice of the nursing process as good or poor practice. Thereafter, significant relationships identified among the study variables shall be used to draw conclusions and recommendations.

5.2 Discussion of Study Findings

5.3 Demographic Characteristics

A picture of the study population is important as a foundation to describe the practice of the nursing process. Study findings show that three-quarter of the nurse population consists of female nurses with the male counterparts scoring less than average in dominance. Besides, more nurses were deployed to medical and surgical units than paediatric and gynaecology wards respectively. The former distribution could be attributed to the high workload in the medical and surgical wards. Kiambu County Referral hospital has more than two-thirds of nurse diploma holders and a below-average distribution of degree holders in the selected wards.

5.4 Practice of The Steps of Nursing Process

5.4.1 Documentation of The Steps of The Nursing Process

Trends of documentation rank the medical and surgical wards with the highest number of incompletely documented nursing care plans followed by pediatric and gynecology wards respectively. This could be associated with the high workload in the former wards as compared to the latter. A further result from the self-reported practice of the nursing process shows that nurses in the facility are most likely to utilize the assessment and the implementation phases of the nursing process. Each recorded a performance index of 100% (48) and 84.6% (41) respectively. Nurses were moderately likely to utilize the diagnosis and planning phases of the nursing process. While there were no reports of nurses to skive these steps, the results depict reluctance to formulate a diagnosis, goals of treatment, and interventions. Similarly, nurses skipped the documentation of the evaluation phase than the assessment, diagnosis, planning, and implementation phases collectively.

A self-rated assessment of the documentation showed that a large number 38.5% (18) of the nurses completed all the five steps of the nursing process. On the other hand, a significant 30.8% of the nurses acknowledged skipping at least any two steps of the nursing process. However, more than half of the nurses (69.2%) rated their competence as ‘excellent and only 2% as poor. These contrasting characteristics could be attributed to a lack of supervision of the process of documentation whereby nurses have the skills but do fail to transition them into practice. These results are in agreement with the findings of Asmirajanti et al (2016) that supervision increased the utilization of the nursing process and the quality of nurse services.

More than half (61.5%) nurses rated the process of documentation as difficult yet 84% rated the nursing process as very important for patient care. Also, from the study, more than average depicted as highly motivated to practice the assessment and implementation phase of the nursing process. The planning phase and evaluation phase recorded an increasingly high number of nurses (30.7% and 23.1%) rating their level of motivation as ‘low’ as compared to the assessment and implementation phases. This means that nurses who found it difficult to perform particular steps of the nursing process were less motivated to utilize the nursing process. Asmirajanti et al (2016) found that nurse managers motivated nurses by consistently directing, controlling, and evaluating the practice of the steps of the nursing process.

5.5 Nurse Related Factors Influencing the Practice of Nursing Process

5.5.1 Nurses’ knowledge of the nursing process

Assessment results showed that more than half of the nurses (58.3%) have good knowledge of the nursing process. On the other hand, 39.6% rated their knowledge as moderate while 2.1% of the nurse population have poor knowledge of the nursing process. Although nurses possessed knowledge, there was a low practice of the nursing process among the nurse population. These results agree with the findings of Agyeman, Korsah & Okrah (2017) that nurses fail to transition theory into practice due to insufficient training on the nursing process. The same findings could be attributed to a lack of training such as CMEs on the nursing process at Kiambu County Referral Hospital. Training is important to impart practical knowledge and enhance the practice of the nursing process.

5.5.2 Challenges in the Use of Nursing Process

Findings from the study ranked shortage of staff and corresponding lack of time as the major problem hindering the use of nursing process among 62.5% of the nurses. This helps to explain the poor practice of the steps of the nursing process.  Govasli & Solvo (2020) shared similar findings that nurses felt uncomfortable spending time in proactive nurse activities at the expense of more direct nurse actions. Thus, nurses utilized the assessment and implementation phases since it involves active participation of the nurse in the patient care as opposed to the diagnosis and planning phases which are theoretical.

Besides, lack of supervision and poor knowledge ranked second as the major challenges in the use of the nursing process among 14.6% of the nurses. Lack of medical supplies and commodities did not display as a major challenge as it was significant to only 8.3% of the nurse population. Thus, the poor practice of the nursing process at Kiambu County Referral Hospital could be majorly attributed to shortage of staff and lack of supervision. These resonated with the findings of Agyeman, Korsah & Okrah (2017) that the shortage of staff limited documentation of nursing care plans.

5.6 Facility Related Factors

5.6.1 Institutional Support

Institutional support is important in the use of the nursing process. Various factors were assessed regarding the support from the administration and nurse colleagues. Results show that many nurses perceived the current level of support as high and an equal 38.5% of nurses rated the support as moderate. On the other hand, 23% of nurse participants regarded the level of support as low. Support also came from provision and accessibility of stationery and other commodities whereby 18 (38.4%) nurses demonstrated lack of access to resources as one of the major hindrances to the practice of the nursing process as only a few nurses (30.8%) acknowledged a high likelihood to access the resources in the ward.

Nurses (61%) highly rated the level of support by colleagues in the practice of the nursing process. Thus, inadequate support by nurse peers does not show much significance as a problem that hinders the practice of the nursing process. However, lack of training at the hospital seemed a major problem since the majority of the nurses (92%), reported to have never attended CMEs on the nursing process in the past. Only 8% of the nurses acknowledged having attended CMEs in the recent past. Thus, this could have contributed to the observed trend of the poor practice of the nursing process in Kiambu County Referral Hospital.

CONCLUSIONS AND RECOMMENDATIONS

Conclusion

1.      The population of nurses using the nursing process is majorly made of female nurses and diploma holders.

2.      There is low utilization of the nursing process in Kiambu County Referral Hospital.

3.      Assessment and Implementation phases are the most practiced steps of the nursing process while diagnosis, planning and evaluation are the least practiced steps of NP.

4.      Poor staffing and lack of supervision are major hinderances in the use of nursing process.

5.      Lack of continuous medical education highly contributes to poor practice of NP.

Recommendations

1.      Continuous training on nursing process should be instituted to enhance transition of knowledge to practice among nurses in the facility.

2.      The study recommends to increase supervision of the use of nursing process by nurse managers.

3.      The hospital institution to institute mechanisms to lower workload and increase utilization of NP. Some options include hiring of more nurses and or nurse assistants.

4.      Further interventional studies should be conducted to increase the utilization of the NP among nurses in Kenyan hospitals.

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Appendices

APPENDIX 1: CONSENT FORM FOR RESEARCH PARTICIPANTS

Study: The practice of the Nursing Process in Kiambu County Referral Hospital

Researcher:

Rono Nickson

School of Nursing Sciences

Kenyatta University

Email: kipngenorono@students.ku.ac.ke

Introduction: I am a student at the school of Nursing Sciences at Kenyatta University pursuing a Bachelor’s degree in Nursing and Public Health. I am undertaking a research study ‘The practice of the Nursing Process. I am conducting the study at Kiambu County Referral Hospital. The purpose of this information is to provide you with details that will make you decide to willingly take part in the study. You ate entitled to ask questions for clarifications regarding the study. Thereafter, the researcher shall ask you to sign a consent form if you agree to take part in the study.

Background information: This study aims to collect data on the practice of the nursing process by nurses in Kiambu hospital. This shall describe the practice in terms of the most practiced steps of nursing process, nurse related factors and hospital related factors.

Participation: Participants shall fill the questionnaires with the guidance of the researcher. You are encouraged to ask for clarifications where you do not understand the questions.

Benefits: While there is no direct benefit in participation, the provided information shall guide in formulation of recommendations to solve the problems hindering the practice of nursing process. The provided information shall be kept confidential and used for research studies only.

 

Consent

If you agree with the above provisions of the study please sign below:

I hereby consent to take part in the study. I have been informed of the nature of the study; the benefits and risks that may occur in the process. I acknowledge that by taking part in the study I have voluntarily made decision by self without coercion from anyone.

Participants signature______________________ Date_______________


 

APPENDIX 11: DATA COLLECTION TOOL 1

Questionnaire

 Code _________________

Questionnaire on The Practice of Nursing Process

Purpose: To describe the practice of nursing process in Kiambu County Referral Hospital.

Instructions:

1)      DO NOT write your personal details such as names or contacts.

2)      Attempt all questions by ticking the most appropriate answer.

3)      The collected data shall be used for research only and will not be disclosed to unrelated persons.

 

DEMOGRAPHIC DATA

1.      Sex of the participant

A.    Male

B.     Female

C.     Other

2.      Level of training of participant.

A.    Diploma

B.     Degree

C.     Masters

D.    Others

3.      Department the participant works

A.    Medical ward

B.     Surgical ward

C.     Pediatrics

D.    Gynecology ward

PRACTICE OF NURSING PROCESS

4.      How often do you use the nursing process in the ward?

A.    All the time

B.     Most of the times

C.     Few times

D. Never

E. Not sure

5.      Which part of the nursing process do you implement more frequently compared to the others? Rate the frequency of implementation in the table below…

 

 

All the time

Most of the time

Few times

Never

Not sure

a.        

Assessment

5

4

3

2

1

b.       

Formulating Nursing diagnosis

 

 

 

 

 

c.        

Care Planning

 

 

 

 

 

d.       

Implementation of planned care

 

 

 

 

 

e.        

Evaluation of care outcome

 

 

 

 

 

 

6.      What reasons impact the implementation of the following steps of the nursing process as you have rated them above. Tick all the reasons that apply for each.

Reasons

Assessment

Nursing diagnosis

Care Planning

Implementation of planned care

Evaluating care outcomes

I am not very competent in it

 

 

 

 

 

Lack of sufficient knowledge

 

 

 

 

 

Difficulty of implementation

 

 

 

 

 

Time not adequate

 

 

 

 

 

The workload is high

 

 

 

 

 

Lack of stationery

 

 

 

 

 

Lack of close supervision

 

 

 

 

 

Nurses are few

 

 

 

 

 

I am not motivated

 

 

 

 

 

 

 

 

 

 

 

Any other reason, specify

 

 

 

 

 

 

 

 

 

 

7.      How do you describe the practice of the nursing process in the ward?

A.    Excellent

B.     Moderate

8.      In a scale of 1 to 10, how likely are you to conduct patient assessment when writing nursing care plans?

A.    8-10

B.     5-7

C.     4-6

D.    1-3

9.      Do you use the nursing process for all the patients in the ward?

A.    Yes

B.     No (explain)_________________________

10.  Rate the process of documentation of nursing care plans in the ward.

Characteristic

 

 

 

 

 

 

1.      Completeness

All steps completed

1 step missing

2 steps missing

3 steps missing

4 steps missing

All 5 steps missing

2.      Competence

Excellent

Very good

Good

Average

Poor

Very poor

3.      Ease

Very Easy

Easy

Difficult

Very Difficult

Fair

Not sure

4.      Importance to patient care

Very Important

Important

Less important

Not important

Not sure

Other

 

11.  How motivated are you to follow each of the below steps of the Nursing Process?

 

STEP

Highly Motivated

Moderately Motivated

Less motivated

Never

Not sure

1

Assessment

 

 

 

 

 

2

Diagnosis

 

 

 

 

 

3

Planning: (Goals & Expected outcomes, Interventions & Rationale)

 

 

 

 

 

4

Implementation

 

 

 

 

 

5

Evaluation

 

 

 

 

 

 

12.  The use of nursing process has the following benefits. (You can choose more than one).

A.    Better decision making

B.     Problem solving made easier

C.     Patients are more satisfied

D.    Improved quality of nursing care

E.     It has promoted critical thinking

NURSE RELATED FACTORS

13.  Describe your knowledge of the nursing process.

A.    Very good

B.     Good

C.     Moderate

D.    Poor

14.  Rate the level to which you consider the nursing process relevant to patient care

A.    Very relevant

B.     Relevant

C.     Of little relevance

D.    Not at all relevant

15.  Rate the ease of implementing the following steps of the nursing process

 

Step

Very easy

Easy

Average

Difficult

Very difficult

a.        

Assessment

 

 

 

 

 

b.       

Diagnosis

 

 

 

 

 

c.        

Planning

 

 

 

 

 

d.       

Implementation

 

 

 

 

 

e.        

Evaluation

 

 

 

 

 

 

16.  Indicate any major problems you encounter with the use of the nursing process in the ward (Select all that apply).

A. Shortage of staff

B. Lack of medical supplies and commodities

C. Lack of supervision

D. Poor knowledge of nursing process

FACILITY RELATED FACTORS

17.  Rate the level of support of the management towards the use of nursing process?

A.    High

B.     Moderate

C.     Low

18.  How likely are you to find nursing care plan forms in the ward?

A.    Very likely

B.     Moderately

C.     Never

19.  In your opinion, how would you rate the acceptability of the nursing process by nurses in your unit.

A.    Highly accepted

B.     Fairy accepted

C.     Barely accepted

D.    Not accepted

20.  In your opinion, rate the support your colleague nurses give to the nursing process in the unit

A.    Very supportive

B.     Supportive

C.     Barely supportive

D.    Not at all supportive

21.  When did you attended a continuous medical education on nursing process in the ward/hospital?

A.    I Recently attended

B.     I have never attended

C.     I have never heard of any training on nursing process in the facility

22.  What actions has the hospital administration taken to promote the use of nursing process? (List any two)

_____________________________________________________________________

23.  Do you know of any policies in the facility regarding the use of the nursing process?

A.    Yes (mention)_____________________________________

B.     No

C.     Not sure

 


 

APPENDIX 3: DATA COLLECTION TOOL 2

Observation Checklist

Purpose: To describe the documentation of the steps of nursing process.

Ward: Medical/Surgical/Pediatrics/Gynaecology

Steps of Nursing Process: (Tally any missing Documentation)

Documentation Status of Nursing Care Plan

(Tally file as complete or incomplete)

Assessment

Diagnosis

Planning

 

Implementation

Evaluation

Complete

Incomplete

Goals & Outcomes

Interventions & Rationale

 

 

 

 

 

 

 

 

Purpose

NB:

1.       Tally any missing documentation on the columns provided below each step of the nursing process.

2.       In the column written “Documentation Status of Nursing Care Plan” tally a file as COMPLETE when there are no missing steps of nursing process or INCOMPLETE when there is at least one missing step of the nursing process. 

 

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